Terms & Conditions
These terms govern your access to and use of the SPAFA website and learning platform. Please read them before creating an account or making a purchase.
On this page
1. Eligibility
The Platform is designed for teens aged 12 to 18 and is accessed and managed by a parent or guardian. By creating an account, you confirm that you are at least 18 years of age, or are creating the account on behalf of a minor with full parental or guardian consent. Users below the age of 12 are not permitted to use the Platform.
2. Account registration
You must provide accurate, complete and current information during registration. You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@leanhyphen.com if you suspect unauthorised access to your account. We reserve the right to suspend or terminate accounts that violate these Terms.
3. Use of the Platform
You may use the Platform for personal, non-commercial educational purposes only. This includes accessing courses and scenarios you have paid for, tracking learning progress through the parent dashboard, and communicating with our support team.
You may not:
- Share, sell or transfer your account credentials.
- Reproduce, distribute or create derivative works of any LeanHyphen content without prior written permission.
- Use automated tools, bots or scrapers to access the Platform.
- Attempt to reverse-engineer, decompile or hack any part of the Platform.
- Post or transmit harmful, unlawful or inappropriate content.
- Use the Platform for any commercial purpose without written consent from LeanHyphen.
4. Purchases and payments
Access to courses requires payment, except for features explicitly listed as free. Fees are charged in advance and are non-refundable except as described in our Refund Policy. Prices are listed in Indian Rupees (INR) inclusive of applicable taxes. We reserve the right to change pricing with reasonable notice to existing customers.
Payments are collected through Razorpay. The price shown on the website at the time you reach checkout is the price that is charged; a price displayed earlier in your visit is indicative and is re-confirmed before payment.
5. Intellectual property
All content on the Platform, including courses, scenarios, text, graphics, logos, videos and interactive elements, is the exclusive property of LeanHyphen and is protected by copyright and intellectual property laws. Your purchase grants you a limited, non-exclusive, non-transferable licence to access and use the content for personal educational use only. You may not reproduce, republish or redistribute any content from the Platform without written permission.
6. Third-party links and services
The Platform may contain links to third-party websites or services. LeanHyphen is not responsible for the content, privacy practices or reliability of any third-party service. Accessing third-party links is at your own risk.
7. Disclaimer of warranties
The Platform is provided "as is" and "as available". While we strive for the highest quality, we do not warrant that the Platform will be uninterrupted, error-free or free of bugs; that the content will be suitable for every individual teen’s specific needs; or that results, such as behavioural changes in your teen, are guaranteed.
LeanHyphen’s content is developed by educators and life skills experts and is intended to support, not replace, parenting, schooling or professional guidance.
8. Limitation of liability
To the fullest extent permitted by law, LeanHyphen shall not be liable for any indirect, incidental, consequential or special damages arising from your use of the Platform. Our total liability to you shall not exceed the amount paid by you in the three months preceding the claim.
9. Termination
You may terminate your account at any time by contacting support@leanhyphen.com. We reserve the right to suspend or terminate your account if you violate these Terms, without prior notice. Upon termination, your access to paid content will cease. Data deletion requests will be honoured per our Privacy Policy.
10. Governing law
These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.
11. Changes to these Terms
We may update these Terms from time to time. We will notify you of significant changes via email or Platform notification. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
12. Contact information
For any questions about these Terms, please contact LeanHyphen Legal at info@leanhyphen.com or visit leanhyphen.com.
Questions about any of these? Message us on WhatsApp or email info@leanhyphen.com.